Emma Brooks Design — Privacy Policy

Effective Date: 25 April 2026

This Privacy Policy explains how Emma Brooks Design ("I", "me", or "my") collects, uses, and protects your personal information when you use my website, services, products, and Chatterbox Substack publication (collectively, the "Services").

I take your privacy seriously. This policy is written to be read, not filed away.

1. Who I Am

Emma Brooks, trading as Emma Brooks Design, is a sole trader operating as a relationship-first business strategy practice.

Data Controller: Emma Brooks (trading as Emma Brooks Design)

ICO Registration Number: C1918827

Email: [email protected]

Website: emmabrooksdesign.com

Emma Brooks Design is registered with the Information Commissioner's Office (ICO) as a data controller under the Data Protection Act 2018.

2. What Information I Collect

2.1 Information You Give Me

When you purchase a service, complete a briefing form, book a call, subscribe to Chatterbox, or get in touch, I may collect:

• Your name and email address
• Contact details (phone number, mailing address where relevant)
• Payment information — note that payments are processed by third-party processors; I do not store card details
• Project briefs, brand information, and business context you share with me