Emma Brooks Design - Privacy Policy

Effective Date: 4 April 2025

This Privacy Policy describes how Emma Brooks Design ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, products, services, Custom GPTs, and Chatterbox Substack publication (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following types of information when you register for our Services, make a purchase, subscribe to Chatterbox, commission design work, or otherwise interact with us:

• Account Information: Name, email address, username, and password
• Contact Information: Mailing address, phone number, and other contact details
• Payment Information: Credit card details, billing address, and other payment information (note that payment processing is handled by our third-party payment processors)
• Profile Information: Profile pictures, biographical information, and preferences
• Communications: Messages you send to us, including emails, project briefs, support requests, and feedback
• User Content: Any content you create, share, or upload through our Services
• Design Project Information: Design preferences, brand guidelines, project requirements, and other information necessary to complete design work

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

• Device Information: Information about your device, including IP address, browser type, operating system, and device identifier
• Usage Information: How you use our Services, including pages visited, features used, and time spent on our Services
• Location Information: General location information derived from your IP address
• Log Data: Server logs, error reports, and activity information
• Cookies and Similar Technologies: Information collected through cookies, pixels, and similar technologies (see our Cookie Policy section below)